Shipping & Returns

Shipping and Returns

Shipping

Where do we ship?

We currently ship to all emirates within the United Arab Emirates.

How much does shipping cost?

Free shipping on all orders. No minimum order required.

How long does delivery take?

Orders are typically delivered within 3 to 5 business days after dispatch.

When will my order be dispatched?

Orders are processed and dispatched within 1 to 2 business days of being placed.

Returns and Exchanges

What is your return policy?

We accept returns within 7 days of delivery, provided the item is unused and in its original condition. To initiate a return, please contact us via our Contact page.

What if my item arrives damaged?

If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no cost to you.

How do I return an item?

Contact us through our Contact page with your order number and reason for return. We will guide you through the process.

When will I receive my refund?

Once we receive and inspect the returned item, refunds are processed within 5 to 7 business days to your original payment method.

Contact Us

Have a question about your order? Reach out via our Contact page and we will get back to you as soon as possible.