FAQ
Answers to common questions about Desk Vibe mats, shipping, and orders.
Products
What size are the desk mats?
All Desk Vibe desk mats are XXXL size, designed to cover your full desk and accommodate your keyboard, mouse, and more.
What are the desk mats made of?
Our desk mats feature an ultra-smooth micro-woven fabric surface for precision mouse control, a non-slip rubber base to keep the mat firmly in place, and heat-resistant material built to last.
How do I clean my desk mat?
Hand wash with cold water and mild soap. Lay flat to dry. Do not machine wash, tumble dry, or iron.
Are the colors accurate to the product photos?
We do our best to represent colors accurately. Slight variations may occur depending on your screen settings.
Shipping
Do you ship across the UAE?
Yes. We ship to all emirates across the UAE. Shipping is free on orders above AED 99. Same-day delivery is AED 25 if you order before 10:30 AM UAE time.
How long does delivery take?
Orders above AED 99 ship free. Same-day delivery is AED 25 if you order before 10:30 AM UAE time.
Do you ship internationally?
Currently we ship within the UAE only. International shipping is coming soon.
Orders
Can I cancel or change my order?
Please contact us as soon as possible if you need to make changes. Once an order has been dispatched, we are unable to make changes.
What if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours with photos and we will make it right.